3k v Privacy Policy – Your
Our Commitment to Data Protection

Here you'll find a clear explanation of where the information you provide while using 3k v goes, how it's kept secure, and what rights you have.

Updated: June 2026 SSL Encrypted Curaçao Licensed Language: Bengali
Our Three Core Principles
Your Data is Never Sold
All Data is Encrypted
You Can Delete It at Any Time

How 3k v Protects Your Data

From technical safeguards to legal commitments – your privacy is protected at every level.

256-Bit SSL Encryption

Your password, payment details, and personal data are protected with bank-grade encryption. A padlock icon in your browser's address bar confirms the connection is secure.

Segregated Data Storage

Your financial data and personal information are stored on separate servers, so a breach in one area does not compromise the other. Regular security audits are conducted.

Limited Use of KYC Data

Any NID or passport copy submitted for identity verification is used solely for that purpose. This information is never used for anything else or shared with third parties.

No Sale of Data to Third Parties

3k v never sells your personal information to advertising companies or third parties. Data is used exclusively for operating the platform.

OTP & Two-Factor Authentication

OTP verification is required for login and withdrawals, with biometric login also available. Even if someone knows your password, they cannot access your account without your phone.

Right to Erasure

You can request deletion of your account and associated data at any time. Everything will be erased except information we are legally obligated to keep.

Have a Question?
If you have any privacy concerns, feel free to reach out to us directly.
24/7 Live Chat Available

1. What Information We Collect

We collect certain information when you use the 3k v platform. This is necessary to prevent fraud, improve our services, and meet legal obligations. Details are outlined below:

Data Type Example When It's Collected
Identity Information Name, date of birth, email, phone number At Registration
Verification Details NID number, passport copy, selfie KYC Verification
Financial Information Mobile Pay/Nagad number, transaction history Payment Processing Time
Technical Information IP address, device model, browser On Every Visit
Activity Data Betting history, login times, clicks During Use

We only collect information that is strictly necessary. No excessive or irrelevant data is requested. For social media logins, only the required information from your public profile is accessed.

2. How Your Information is Used

Your information is used only for the purposes listed below. Any use beyond these will require your explicit consent.

  • Account Management: For login, transaction verification, and balance management.
  • Service Improvement: Anonymous usage analytics to understand where members are running into issues.
  • Security: To detect and prevent fraudulent activity.
  • Legal Obligation: Use of KYC data to comply with Curaçao Gaming Authority regulations.
  • Contact: To send you important updates, withdrawal notifications, and security alerts.
  • Personalised Experience: To show you betting markets and offers relevant to your preferences (this can be turned off).

3k v Promise: Your transaction history and betting patterns are never shared with advertisers.

3. Is Your Information Shared with Anyone

Short answer — no, your data is never sold or shared without your permission. That said, there are specific circumstances where limited information must be shared:

  • Payment Processors: The minimum information required to process transactions via Mobile Pay/Nagad/Rocket (number and amount).
  • KYC Verification Provider: Approved third-party services used for identity verification, all of whom are bound by strict confidentiality agreements.
  • Law Enforcement: Specific data disclosed in response to a valid court order or a request from the Curaçao Gaming Authority.
  • Anti-Fraud Organisations: Shared with industry-standard fraud prevention networks only in cases of suspected suspicious activity.

In each of the above cases, only the minimum necessary data is shared. No partner company may use your information for marketing purposes.

3k v never shares your information with ad networks, data brokers, or other betting companies.

4. Cookies & Tracking Policy

3k v uses cookies on its website and app. Cookies are small data files stored in your browser that help remember your login session and improve your overall experience.

We use three types of cookies:

  • Essential Cookies: Login sessions and security tokens — the platform cannot function without these.
  • Functional Cookies: To remember your language preference, odds format, and display settings.
  • Analytics Cookies: Anonymous usage data to identify pages with frequent issues. You can opt out of this at any time.

You can disable cookies through your browser settings, though some features may not work as intended. Local storage used within the app is governed by the same policy.

5. How Long We Retain Your Data

3k v does not retain any data longer than necessary. Different types of information have different retention periods:

  • Active Account Data: For as long as the account remains active.
  • Transaction Records: Up to 5 years where legally required.
  • KYC Verification Copy: Up to 3 years after account closure.
  • Customer Support Conversations: 2 years.
  • Log Files & Technical Data: 90 days.

Upon an account deletion request, all data except legally required records will be removed within 30 days. Data is automatically deleted once its retention period expires.

6. Your Rights

As a 3k v member, you have certain important rights — and we make sure these rights are practical to exercise, not just words on a page:

Right to Access Your Data
You can request details of what information 3k v holds about you. A full response will be provided within 30 days.
Right to Correct Your Information
If any of your information is incorrect, you can have it corrected. Most details can be updated directly from the Profile section of the app.
Right to Erasure
You can request to close your account and have all your data deleted. Everything will be removed except information we are legally required to retain.
Right to Restrict Processing
You can request that the processing of your data be temporarily paused for specific reasons.
Right to Data Portability
You may request an export of your data in a structured format (JSON or CSV).
Right to Object
You can opt out of your data being used for marketing purposes. Marketing emails can be disabled from the Notifications Settings in the app.

To exercise your rights: Go to "My Profile → Privacy Settings" in the app, or email our support team. Requests are processed within 30 days.

7. Protection of Minors' Data

3k v strictly does not allow anyone under the age of 18 to register. We do not knowingly collect any data from minors.

If a minor opens an account using false information and is later identified, the account will be closed immediately and all associated data will be deleted. Any deposited funds will be returned to the relevant guardian.

If you become aware that a minor is using 3k v, please contact our support team immediately.

8. International Data Transfers

3k v primarily serves members in Bangladesh. However, some technical infrastructure may be hosted on international cloud servers. In such cases:

  • All data transfers take place through encrypted channels.
  • International data transfers are protected by internationally recognised security standards.
  • Cloud service providers are bound by strict data processing agreements.
  • None of our servers are located in countries that lack a legal framework for data protection.

9. Changes to the Privacy Policy

3k v may update this Privacy Policy when necessary. Members will be notified of any significant changes in advance via email or in-app notification.

The first time you log in after a policy update, you'll be prompted to agree to the new terms. If you choose not to accept, you may request to close your account.

The "Last Updated" date at the top of this page shows when the most recent version was last revised. Previous versions are available upon request via email.

10. Privacy Contact

For any questions, concerns, or complaints regarding this Privacy Policy, please reach out to us through any of the following channels:

1
In-App Live Chat
The fastest option. Available 24/7. Support in Bengali. Typical response time: 3–6 minutes.
2
Email: privacy@3kv.app
For detailed requests, send us an email with the subject line "Privacy Request". We'll respond within 48 hours.
3
Data Protection Officer (DPO)
For serious matters, write directly to our DPO at dpo@3kv.app. We respond within 7 business days.

Filing a Complaint with the Curaçao Authority: If your issue remains unresolved with 3k v, you have the right to file a complaint with the Curaçao Gaming Control Board.

Account & Bonus Enquiries

Your registered phone number or email can be changed, but for security reasons this cannot be done directly through the app — you will need to contact support.

Steps:
  1. Log in to the app and reach out via live chat.
  2. Say "I'd like to change my phone number / email."
  3. For identity verification, your NID number or an OTP sent to your registered number will be required.
  4. Once verified, a confirmation OTP will be sent to the new number or email address.
The entire process typically takes 15–30 minutes. For security reasons, withdrawals are suspended for 24 hours after a number change.

Other Profile Information (Display name and preferred language) can be updated directly from the Profile section of the app.

No code is needed and no separate application is required to receive the welcome bonus — it is automatically credited to your account after your first deposit.

How to Access:
  • Complete registration and verify your email/phone.
  • Make your first deposit – a minimum of ৳500 is required to qualify for the bonus.
  • A 100% deposit bonus (up to ৳5,000) will be credited to your bonus wallet instantly.
Terms of Use: Bonus funds cannot be withdrawn directly. You must wager a combined total of 8x your deposit plus bonus within 30 days. For example, a ৳1,000 deposit requires ৳16,000 in total bets.

Your bonus balance can be viewed and tracked in the app under Wallet → Bonus.

Your privacy is guaranteed — join safely today

You've read the 3k v Privacy Policy. Go ahead and register with confidence – your information is safe with us.

⚠️ For users aged 18 and above only. Please gamble responsibly.

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